How do I return my modem to Mediacom?

You can return your Mediacom equipment to your local Mediacom office. You can also ask Mediacom to send you a return box. To request a return box, send your account number to [email protected] or reach out to the service team on Facebook or Twitter.Click to see full answer. Subsequently, one may also ask, can you buy your own modem for Mediacom?Mediacom’s Internet Service requires the use of either a DOCSIS 3.0 or DOCSIS 3.1 certified modem, depending on your service level, to ensure you are experiencing optimum Internet speed performance. You may choose to purchase your own modem, whether from Mediacom or at retail.Beside above, why is my Mediacom Internet not working? Mediacom Internet Modem Problems Check the modem to see if it’s displaying any error messages or lights. Reset the modem and see if this resolves the issue. Make sure it’s securely plugged into the wall, into the router and into the cable connection. Check Mediacom’s online outage map or call Mediacom for assistance. In respect to this, how do I cancel my Mediacom Cable? 13. Cancellation Window. You may cancel this Commitment Agreement without an ETF within 90 days of signing this Commitment Agreement, provided that your account is in good standing, by calling Mediacom’s Customer Service Department at 1-855-633-4226 returning any equipment and paying all outstanding amounts owed.What modems can I use with Mediacom? ARRIS SURFboard SB6141 DOCSIS 3.0 8×4 Cable Modem. Motorola MB7420 16×4 DOCSIS 3.0 Cable Modem. Netgear CM400 DOCSIS 3.0 8×4 Cable Modem. Netgear CM500 DOCSIS 3.0 16×4 Cable Modem.

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